Business decision making tool – Know how all members of your clinic are performing within 5 minutes of scanning real time data. Use your monthly projections to make proactive decisions about your marketing, team performance, and schedule. 

Coaching and Mentoring Tool – Use your customizable scorecards to coach your team by establishing expectations and creating constant feedback.

Monthly Summaries – Summaries of clinic performance including utilization, assessment types, conversion based on referral source, and conversion based on first call information will reveal trends in your performance and inform strategic planning.

Measure Client Journey – ClinicDash measures your client’s journey from first contact to completion of care with all KPIs at your fingertips. You and your team will be able to see the story of each individual client and how each member of your time influences that story.

Performance Projections – Accurate projections we’ve tested and confirmed over the past 7 years to ensure you can be proactive about your team’s performance leading to improved outcomes.

Track Your Team’s Performance throughout the client’s journey at your clinic – Track each member of your team’s performance at a glance with the ability to see the full story of a client’s experience.

Fall Offs – Accurately track fall offs by body part to coach your team. You’ll be able to leverage each member of your team to share experiences, improve performance, and create value. 

Treatment Plan Completion – Accurately track completion of care for your team and each individual by body part. Share success stories among team members and create opportunities for self-reflection to improve caseload management for your team.

Status of Plans of Care – Monitor the status of each client and the success of your team.

Plan of Care Booking at Initial Assessment – Get an idea of how your team is delivering their plan of care and coach them to improve their communication, rapport, and caseload management. If you perform a hand-off with your front desk, you can monitor their ability to schedule the provider’s plan of care and initiate communication around shared responsibility for the client’s experience.

Plan of Care Accuracy – Monitor your team’s ability to accurately recommend a plan of care and coach them on caseload management. Improve your team’s prognostic abilities with the client journey in mind. Share stories among members of your team to create a culture of learning.

Lead Conversion – Track lead conversion for each member of your team to inform coaching discussions leading to improved lead conversion.

Conversion Opportunities – Monitor your team’s ability to convert leads based on multiple factors individually and in combination to ensure your team is having the right conversations with the right people at the right time.

Client Management – Learn about a client’s journey throughout their time at the clinic and create transparency within your team to demonstrate shared goals.

Winback and Follow up tracking – Track winbacks with customizable notifications.

Reschedule Rate – Monitor your team’s ability to minimize cancellations and control the schedule.

Call/Contact Tracking – Learn about each team member’s performance when communicating with clients and leads. Coach your team to refine communication with your clients leading to improved caseload management and lead conversion.

Contains thousands of dollars of extra value for you and your team.

Watch micro-courses with easily digestible and actionable information at your fingertips. Micro-courses are built for clinic owners and leaders. 

Access tutorial videos for all members of your team to learn about how to use and implement ClinicDash.

Tutorial videos will include case studies from the perspective of each member of your team leading to a comprehensive understanding of their role in the client’s journey and their contribution to their team.

Micro-courses will cover topics such as clinic processes, customer journey measurement, culture, accountability, KPI and metrics, coaching, communication, and growth planning. Our micro-courses will be constantly updated based on your suggestions and be available to all members of your team to foster continuous learning.

Once a month, you will get a private mentorship call with Mike to discuss how your business is doing, how to use the data ClinicDash provides to its fullest potential, and maximize your success.